Delivering on the promise of AI/ML to unlock growth
By understanding target customers’ preferences, retailers can formulate contextual business strategies across the entire functional value chain. Our full-stack AI & analytical solutions enable retailers to discover the true power of data. Our solutions help retailers understand customer preferences, prevent stockouts, design effective marketing campaigns, and determine the right product assortment.
Commerce Intelligence - Odyssey
Supply Chain Control Tower
Retailers can gain visibility and control into end-to-end supply chain processes with cloud-based intelligence and real-time data. It helps them discern the health of the supply chain through our comprehensive data monitoring and cognitive alert system to optimize operations across transportation, inventory, and warehouse modules. It helps retailers with spend optimization, carrier schedules, labor planning, and inventory planning through features like predictive and prescriptive analysis, real-time event alerts, and data visualization.
Retailers can get a complete picture of customer data like behavior patterns, profiles, and purchase predictions with Customer Explorer. Marketing professionals can analyze this data and derive information that allows better segmentation and targeting of customers. It further helps marketers accelerate the process of segmentation and accurate targeting with easy conversion of product data to 360° intelligent, analytics data, and reduced work for customer experience analysts.
Anomaly Detection & Hypothesis Generation
It enables retailers to determine areas of improvement, flag anomalies that can disrupt operations, and create human-readable statistical explanations and hypotheses to take corrective actions. It also provides an overview of critical insights and data health indicators customized according to business needs. Features like anomaly detection, statistical explanation, hypothesis generation can help enterprises take corrective measures in time.
Smart Transportation Planning
This accelerator utilizes analytical and statistical methods like linear programming, combinatorial optimization, and mathematical simulation to transform transportation. It provides customers with the most cost-effective deliveries within service level constraints. Its features like freight forecasting, order prioritization, and lead consolidation help retailers with inclusive planning, real-time execution, and better ROI.
Explainable AI helps customers understand and interpret predictions from machine learning models, generates feature attributions for model predictions, and visually inspect model behavior. It also allows plug-and-play in feeding model objects as inputs while reducing downtime during setup. Its statistical explanation feature helps understand better data trends and distributions with data description. Users can perform univariate/outlier analysis and bivariate analysis on the data.
As per the 2021 Gartner CIO Agenda survey, 58% of retailers expect to spend more on business intelligence & data analytics.
Retail operations using in-depth algorithms and analytics allow retailers to take accurate stock of in-demand items, those that need to be restocked, and their price points to increase sales margins and revenue across the entire value chain. Intelligent AI tools help retailers improve merchandising decisions, have better customer experiences, and create significant strides over their competition.
Inventory Control Tower
Retail companies can use optimized, intelligent decision-making algorithms to maintain control over inventory decisions and monitor its status in real-time. It helps reduce and rationalize inventory and directly impacts cost-to-serve with both horizontal and vertical visibility. It allows retailers to understand the associated cash impact on the supply chain performance and provides real-time alerts on stock statuses requiring attention.
Integrated Sales & Operations Planning
A strategy and operations planning accelerator provide a highly customizable and configurable userspace for the supply chain teams to reach a consensus on meeting demand by generating an independent demand estimate. It also allows users to estimate the impact of demand on operations and the gap between demand and supply. It is a one-stop platform that allows retailers to plan operations and seamlessly configure and customize to cater to different processes.